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THE Water Heater Company Logo

Your Trusted Water Heater Authority

Happy
Clients

11,736

Training
Hours

11,472

Water Heaters Installed

5,756

Water Heaters
Fixed

5,524

AUTHORITY IS EARNED

At THE Water Heater Company, we understand that any company can say they are an “authority” in their field. However, at TWHC, we believe that true authority cannot be claimed — it must be earned. Our founders, Anthony and Gonzo, started our company with a shared vision to be the best by combining industry-leading knowledge and expertise with a passion for service excellence. Our goal from the start has been to go beyond being “A” Water Heater Company, to being known as “THE” Water Heater Company. This foundational philosophy is centered around standing out by stepping up as leaders in our industry. Our entire team is united in this quest to be the best, and we embrace the fact that elevating as an authority in our field requires dedication, integrity, and a relentless commitment to continuous improvement. We proudly go this extra mile to serve our community as “Your Trusted Water Heater Authority.” It’s a position that not only illustrates the effort and expertise that we put into everything we do — but we also see it as a message to our clients that provides them with the confidence, peace of mind, and value that they deserve.
People
First

A people-first mentality prioritizes the well-being, growth, and satisfaction of everyone in the organization, ensuring that every decision enriches the lives of employees and clients alike. This approach fosters a culture of respect and mutual success, driving superior business outcomes.

Genuine
Care

We’re dedicated to forging lasting relationships. By delivering our expertise with a personal touch, we ensure that every solution is tailored to the unique needs of our clients. We listen, we care, and we invest time because every client deserves our undivided attention.

Raising
THE Bar

As leaders in our industry, we strive to set new standards of excellence. Our team is driven by our foundational goal to be THE best, motivating and inspiring us to push boundaries and exceed expectations.

Total
Transparency

We operate with unwavering honesty, integrity, and reliability. This commitment to total transparency extends through every aspect of our business, from customer interactions and internal processes, to the way we facilitate trust and accountability.

Better
Every Day

Committed to continuous improvement, we cherish and support our team’s growth both professionally and personally. We foster an environment where learning and advancement are at the forefront, ensuring that our team not only meets but sets industry benchmarks.

What Can THE Water Heater Authority help you with today?
Step 1: You Call

Simply Book online or call us below so that we can get started today!

(877) 798-7487
Step 2: We Come To You

We are there, fully prepared,
and on schedule.

Step 3: Get Hot Water
Simply enjoy hot water in
your home again.

“

  • “Fair Pricing & Expert Service”

    This is the best company you want to hire, period! Excellent customer service, hones , and fairly priced! They are professionals that will provide you with exactly what you need. Zak G was my technician and I am grateful for his outstanding work. There’s no other company that will take care of you! Please get The Water Heater Company to take care of you the correct way. Thank you for providing people with high quality work, done with pride, and integrity!

    Gustavo C.
  • “Extremely Knowledgeable!”

    I simply cannot say enough wonderful things about this company specifically, Zach R. He was absolutely amazing, professional, extremely knowledgeable and so friendly! I don’t leave reviews often, but this absolutely warrants a review! He was able to replace my water heater the very same day and went above and beyond. Just top notch service all around! He made a Stressful situation much less stressful, and I am truly appreciative. If you ever have a water heater problem, call The Water Heater Company ASAP, and ask for Zach R. I would recommend time and time again!

    Tara L.
  • “Responsive & Professional”

    My water heater was leaking and growling. Who do I call to replace it? A plumbing firm? If so, which one? I ran across The Water Heater Company and figured a firm that specializes only in water heaters should be a wise choice. Right? My decision turned out to be a good one. They are so responsive and professional. The price was fair and reasonable. Top quality USA made water heater unit was installed. The workmanship was superb. Effective communication from start to finish. Terrific overall experience!

    Mike B.
  • “Reoccurring professionalism”

    Always have a great experience with this company. They are professional, prompt, and explain services well. Would recommend highly.

    Julianne A.
  • “Organized & Prepared”

    Mitchell arrived on time, provided expert advice, and had all necessary hardware to complete the job efficiently. After discussing options, he replaced my faulty pressure regulator and valve, resolving the issue immediately. His organization, efficiency, and cleanup were outstanding. As a certified Safety Engineer, I can attest that Mitchell’s workmanship and customer care are among the best I’ve seen.

    Phil M.
  • “Personable & Affordable”

    The Water Heater Company is very reliable and works with its customers to achieve the best possible outcome. Everyone is extremely helpful, kind, personable, and made sure I could get the water heater I desired at a price that I could afford. My technician, Evan, made sure that my house was in perfect order before and after installation, which was almost 3 weeks apart. Evan walked me through the new system with ease and professionalism that other usually do not take the time to do. I’m very satisfied with my purchase and everyone involved. Thank you for everything. I’m only sorry that I didn’t think to take a photo of Evan and his wonderful work!

    Liz B.
  • “Speechless Professionalism”

    Words cannot express my gratitude. Evan and his team did a superb job coordinating and installing a brand new tankless water heater for our family. We are so grateful with the amazing service, professionalism, and attention to detail that was given. Highly recommend! Thank you Evan!

    Mike R.
  • “Exceptional & Responsive”

    Can’t say enough positive things about this company. I called several companies and The Water Heater Company responded within minutes. The other companies called me more than a day later. They let me know when the repairman was going to be here and sent a pic so I knew who he was. Their office staff was excellent in all ways. They are the front line to any business, and they are amazing. A real asset to this company is Evan. He was extremely knowledgeable and professional. He knows his business. He kept us informed every inch of the process. We couldn’t of asked or gotten a better person. He had to clean up the mess the last person created and explained everything to us that was wrong. We will be returning customers for sure!

    M L.
  • “Simply Efficient & Flawless”

    We recently had TWHC replace a tankless water heater in one home and two tank water heaters in another. From the service staff to the technicians on-site, everyone was a pleasure to work with—timely, efficient, and organized. The quality of the work was flawless. We’ve also used TWHC for service work and have been consistently impressed with the craftsmanship and job quality.

    A special shout-out to Billy, who provided excellent phone support. He was courteous, helpful, and made a lasting impression. Thanks to him, we’ll continue to choose TWHC for our future needs.

    Richard L.
  • “Great Customer Service”

    I recently hired The Water Heater Company for a tankless water heater installation, and Evan did an excellent job. When it came time for the descale service, I requested him again. I also decided to install the Halo filtered water system, and Jake was incredibly helpful in guiding me to the best solution for my home.

    The company’s customer service is fantastic. They kept me updated on Evan’s arrival, and I was happy to see him again. He’s always kind, confident, and ensures everything is done right, even with complex installations. I’m very satisfied with their service, products, and overall experience. Thank you!

    B A.
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